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March 27 Virtual Meeting

March 27 Meeting

Presented by:

  • Kelly Hagan, Chapter 7 Trustee in Traverse City, Michigan and former NABT President
  • Gary Seitz, Chapter 7 Trustee in Wilmington, Delaware and current NABT Board member
The majority of this meeting was dedicated to how people are handling 341 meetings right now.

Handling 341s via Zoom

Comments from Kelly: Reach out to the bar and the attorneys who often appear on behalf of creditors in advance of your meetings. Also ask the debtors’ attorneys to reach out to their clients and discuss how the meeting will be conducted (via Zoom, telephonically) and to confirm that they will have their ID, SSN, signature pages, etc. with them at the meeting.

Comments from Gary: I let the participants know that registration is not necessary to participate in a Zoom video conference. Unless their device uses the IOS operating system (Iphones, Ipads or Apple computers), they do not need to download the Zoom app. They can download the Zoom mobile app from the App Store for free. A free account is available from Zoom. I prefer Zoom only because it works most fluently across all operating systems and phone platforms.

Q: Can you upload recordings via Google Drive or dropbox?
A: This is not typically considered a secure transfer of files. May be able to upload via JEFS Box account. From Gary: Our AUST asked us to record multiple meetings on the thumb drives we were provided for the time being.

Q: How many cases do you suggest per hour?
A: Six. One per 10 minutes.

Q: Can you explain how you record the meetings and transmit to the OUST? Is there a tracking number?
A: Kelly has the same recorder she was using in the meeting room and will continue to send those thumb drives to the UST. She does not send using a tracking number, as the new recorders keep a copy of the recordings for 30 days, so if there is an issue with the thumb drive, it can be replicated.

From Gary: The AUST made sure each trustee on our panel had a digital recorder from their office. Since they are also working remotely, we have been asked to hold onto the flash drives for the time being.

Q: Do you think that wet signature's will be lifted nationally or district-by-district?
A: District by district. WD of Michigan has issued a notice that they are still expected generally.

From Gary: A standing order was issued in our district (Region 3, Eastern District Pennsylvania) to lift the requirement temporarily.

Q: Will e-Signatures work instead?
A: From Kelly: Not in the WD of Michigan.
Fom Gary: That is being encouraged on a temporary basis (Region 3, Eastern District Pennsylvania).

Q: What's the earliest and latest hours in the day you conduct your meetings?
A: They are typically scheduled to start at 9am and end by 5pm, with a break for lunch at noon. If six meetings per hour put me past that, I would consider moving to a different day if it would take more than an extra two hours (noon-1pm and 5pm-6pm) to complete.

Q: Do you use a questionnaire at the 341a? How do you suggest handling that?
A: Kelly and Gary do not.

Other Suggestions/Comments from Attendees

  • One person is using their cellphone as an interpreter for other languages.
  • is a resource until conference line are available.
  • Many offices do not have enough recorders for all trustees so they are meeting and swapping out recorders at the moment. After this call, NABT had a call with the UST’s office and they said recorders have been ordered and are being sent to all the offices. Until then, you may be able to request more from your UST office.
  • The UST also said after the call that they are providing conference lines for all trustees.
  • Some trustees have successfully used Zoom to host their 341s. Although there is a free version, the paid version may offer more security and resources for the proceedings. Although this may not be true in all districts, Zoom has been approved for use in 341s in several districts.